We understand your concerns about safety and security and want to assure you that we make every effort to safeguard your privacy when you make donations through our giving system or otherwise interact with the company.
Kolibri uses technology to protect against the loss, misuse and unauthorized alteration of the information under our control. Kolibri helps to protect your information by working with partners that provide a secure and safe environment for credit card donations. All information is stored in a secure database. Please remember that the safety and security of your information also depends on you. Where we have given you (or you have chosen) a logon ID or password to access certain services or areas of the Websites, you are responsible for keeping this ID and/or password confidential. We ask that you not share such information with anyone or allow anyone to sign-in using your credentials.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal or sensitive information transmitted to us. Any transmission of personal or sensitive information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we put in place for your protection.
What information do we collect?As discussed in greater detail below, we collect two types of information: personal information you submit to us voluntarily and information we collect automatically when you use our Websites or services. Like most website administrators, we use log files that record information such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. IP addresses that are recorded by our log files are not linked to personally identifiable information.
Please see the Special Provisions below for more information on the cookies we use if you are a donor, partner, potential partner, client, potential client, customer, or potential customer.
For all Website users, as you navigate through and interact with our Websites, we may automatically collect certain information about your equipment, browsing actions and patterns, including details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites; information about your computer and internet connection, including your IP address, operating system and browser type; and other information obtained through third party analytic tools, such as Google Analytics.
Kolibri Forensics uses Google Analytics, a web analytic service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer, to analyze your use of the Websites. The information generated by the cookie about your use of the Websites (including your shortened IP address) is transmitted to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the Websites, compile reports on website activity for website operators, and to provide other services related to the Websites and internet use. Google may also transfer this information to third parties if required by law, or where third parties process these data on behalf of Google. For more information about Google Analytics, or to opt out of Google Analytics, please go to the Google Analytics Opt Out Settings page
-Kolibri along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our Websites and to report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Websites.
-We use data from Google Analytics Demographics, Interest Reporting, and third-party audience data to help us understand how people find and use our Websites.
-Visitors can opt-out of Google Analytics for Display Advertising, customize Google Display Network ads using Google’s Ads Settings page.
-Cookies do not allow the Websites to access personal information that you have not already provided.
-Kolibri may use third party analytic services, such as the products from Firespring or another provider, which provide us with a clearer picture of how you use the Websites, such as where you click on the Websites, non-sensitive text entered into the Websites, and mouse movements.
Do Not Track Requests
Kolibri does not currently take actions to respond to Do Not Track signals sent by your web browser because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
How We Use Your Information
-To provide the services that you request and to communicate with you regarding such services
-To respond to your inquiries and to contact you about changes to the Websites
-To send you notices or our e-Newsletter (if you have signed up to receive it)
-To provide and maintain the Websites, help diagnose problems with the Websites, and to administer and audit usage of the Websites
-For any other purposes disclosed at the time the information is collected or to which you consent; and
Complying With the Legal System
Though Kolibri Forensics makes every effort to preserve donor and customer privacy, we may need to disclose personal information when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our organization
Disclosure or Transfer of Data in Connection with Organization Change
Disclosure or Transfer of Data to Third Party Vendors
We may use third parties to help operate and improve our Websites, assist us in providing services to you, or provide tools we embed into our Websites, products, and services. We may share information we have about you with such third parties, solely for their use to provide services to us. Please be aware that such third parties have their own privacy policies, which govern their use of your information. For a full list of such third parties and their privacy policies, please contact us.
Transfer of Information
We are based in the United States of America. Any personal information you provide may be stored and maintained in a secure database in the United States or transferred to a secure database outside the United States. By providing us with your information, you consent to this transfer.
Children Under the Age of 13
We do not knowingly collect personal information from children under 13 or knowingly allow such persons to log in to the Websites. If you are under 13, do not use or provide any information on these Websites or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as soon as practicable. If you believe we might have any information from or about a child under 13, please contact us immediately.
Accessing, Correcting and Deleting Your Information
If you would like to access, modify, correct, or delete your personal information, please contact us. When you contact us, you may be required to provide us some details to verify your identity in this case. We may not accommodate a request to change or delete information if we believe the change would violate any law or legal requirement, cause the information to be incorrect, or we are unable to verify your identity.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us. Under Section § 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.
Changes to the Policy
Special Privacy & Security Provisions for Donors
Kolibri respects and protects your privacy and will never sell, trade, or rent your personal information to other individuals or companies. The information that you provide is used only to complete your donation.
When you create an account with Kolibri you may choose to receive your donation records at tax time and occasional email updates on our operations, plans, needs and efforts. If you do not wish to hear from us, simply uncheck the box on the bottom of the billing page, unsubscribe from any mailing, or contact us directly.
If you use the social sharing features on the Websites to inform a friend about our Websites or services, you will be asked for the friend’s name and email address. Kolibri stores this information for the sole purpose of sending a one-time email and will not add your friend to our mailing list.
Special note on employee giving:
Kolibri Forensics offers employee giving options. When Kolibri is processing donations as part of a specific employee giving campaign on the Websites or a page hosted by Kolibri, we do share some donor information (such as name, email address, donation amount), but not credit card or financial information, with the partner company to confirm that the donation was made by a legitimate employee. In these instances, the partner company has disclosed its relationship to Kolibri through its Intranet, website or employee communications prior to the donation being made.
Complying with Donor Advised Fund Regulations
Your contribution is made to the general fund of Kolibri Forensics, a section 501(c)(3) nonprofit fund unless otherwise restricted for a particular purpose by you at the time of the donation. As required by the Internal Revenue Service (“IRS”), the Kolibri Forensics Executive Board of Directors has exclusive legal control over the donations once made with the exception of restrictions placed upon its use by the donor at the time of the donation. All donations are final and may not be refunded.
Kolibri Forensics may use “session cookies” while a visitor is making a donation using a “donate now” or other similar website or app button. “Cookies” are bits of information that are stored by your browser on your hard drive. We may use “session cookies” so that we can properly verify a donor’s identity as they move from one donation page to the next. These session cookies are not linked to personally identifiable information
Special Privacy & Security Provisions for Any Partner, Potential Partner, Client, Potential Client, Customer, or Potential Customer
You may choose to register to receive additional information or services from us. When you register, we request personal information about you such as your name, email address and/or telephone number, and we may ask for other information to enable us to provide a more relevant, personalized service to you. The information you provide may be stored in our databases. We endeavor to limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes. We may also supplement your profile information with publicly available data, such as zip codes and other demographic information.
We also collect payment information so that we can process one-time and/or recurring fees and to carefully screen organizations for our subscription services to ensure that their programmatic work meets the scope of our vision statement.
Applicants fill out an online Application Form, which our customer service staff reviews. We may contact an applicant to verify information. The one-time and recurring fees are processed through a credit card processing company. This company does not retain, share, store or use personally identifiable information for any secondary purposes. Applicable persons can log into their password protected “My Account” section to update any personally identifiable information.
Kolibri offers its own free e-Newsletter that it sends out to nonprofit supporters, donors and other interested individuals that includes online and offline training opportunities as well as fundraising appeals and general news about the company, its personnel and its operations and efforts. Subscribers may choose to unsubscribe at any time and unsubscribe information is located at the bottom of each e-Newsletter. Individuals who donate to Kolibri through our website are are not subscribed to this e-Newsletter unless they specifically request to be subscribed.
When you download any of our content, such as white papers, or register for one of our webinars or events, we collect your personal and organizational information such as: name, address, email address, phone number, etc. Webinar or event registration information is collected through an event registration vendor who shares the information with Kolibri, but this company does not retain, share, store, or use personally identifiable information for any secondary purposes. Subscribers may choose to unsubscribe at any time and unsubscribe information is located at the bottom of each e-Newsletter or email communication.
For our website visitors, we may use “session cookies” and “persistent cookies” in addition to verifying personal information, so that we can provide secure access to account and donor information. These session cookies are not linked to personally identifiable information.
Persons who are in contact with Kolibri through means other than electronic means (such as by mail, telephone or text) have the same rights to opt out or limit further interaction with the company. If you wish to opt out or limit the interaction you have with the company, please feel free to contact us online via the website, by mail at 6335 Rathmann Drive, Apt D Indianapolis, Indiana 46224, or by telephone at 317-985-4740.
As previously noted, Kolibri Forensics will never sell, give or transfer any of the information we gather from our interactions or that you provide a third party. The only permitted uses for the information are donation processing, internal fundraising and related activities such as tracking the results of marketing or fundraising campaigns or reporting information required by federal, state or local law. All previous practices regarding processing, handling and security of information- both personally identifiable and otherwise- will apply to data gained through non-electronic means.
Applications of the Principles of the Association of Fundraising Professionals’ (AFP) Donor’s Bill of Rights
Kolibri in its efforts to lead the sector with regards to donor privacy and transparency, it is the stated policy to abide by the letter and spirit of the AFP Donor’s Bill of Rights (which was published online at: www.afpnet.org/Ethics/EnforcementDetail.cfm?ItemNumber=3359):
“Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have these rights:
I. To be informed of the organization's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
II. To be informed of the identity of those serving on the organization's governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
III. To have access to the organization's most recent financial statements.
IV. To be assured their gifts will be used for the purposes for which they were given.
V. To receive appropriate acknowledgment and recognition.
VI. To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.
VII. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
VIII. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
IX. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
X. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.”